Frequently Asked Questions

What events are included in each attendee package?

Please see the graph below for what events are included in each ticket type.

Includes Attendance toKeynotesWelcome PartyMunchie MeetingsRestaurant of the Future*'Good Good' GalaGolf or Spa Spot & LunchVendor Add-On PriceFranchise Operator Price
All-Access$3,000$1,750
Two-Day$2,500$1,250
Plus One$1,000$800
Golf/Spa Spot$1,500$1,250
DMO & DM Ticket---$500

Are travel and accommodations included in the registration fees?

No, travel and accommodations must be booked separately by each attendee. For each franchisee in attendance, Jack in the Box will cover the cost of (1) hotel night at the Arizona Biltmore. Please book the reservation for your full stay, and we will deduct the cost of (1) night stay before payment of your final bill.

Is there an event theme?

Yes! The event theme will be Jack through the Eras, where attendees will get a taste of the 1950’s (Registration), 1960’s (Welcome Party), 1970’s (‘Good Good’ Gala), and 1980’s (Golf Tournament).

Are Golf rental Clubs Available?

Yes, the Arizona Biltmore Golf Course offers Ping G430 rental clubs for a fee of $76 per set. All rental clubs must be paid for by the guest directly to the Arizona Biltmore Golf Course upon your arrival to the course. In order to have rental clubs reserved and ready for you, please complete our Rental Club Request Form.

Are the Franchisee Association Activities on April 10 included with my sponsorship?

No, these are coordinated by the JIB-NFA & JOA for their members & partners. For JIB-NFA questions, email Tabitha Burke. For JOA questions, email [email protected]

How do I sign-up for the Terry Herrick Memorial Mini Tournament?

The Mini Tournament is a long-time tradition of our charity golf tournament, but don’t be fooled, this is no mini golf tournament! Named in honor of one of the charity golf tournament’s co-founders, Terry Herrick, this is a smaller 80-person golf outing that is the unofficial kick-off of the event. There is an additional fee of $235, which includes greens and carts fees and an optional Skins game. If you’d like to play in the Mini on the morning of Tuesday, April 9, please RSVP to Niall Armstrong at [email protected].  

Where should I stay? Is there a discounted rate?

We encourage attendees to stay onsite at the Arizona Biltmore. To take advantage of our preferred group rate, book your hotel accommodations by Friday, March 8. You can reserve your room(s) online here or over the phone with a reservations agent by calling 1-800-950-0086 and using code JACK4.

When should I arrive and depart?

For most guests, we recommend arriving to Phoenix the morning of Tuesday, April 9, and departing the morning of Friday, April 12. If you are playing in the Mini Tournament or have access to the VIP Sponsor Dinner, you will want to arrive on Monday, April 8.

How can I host a Jack in the Box employee in my golf group?

Unlike years past, vendors will not need to host Jack employees in their group in order to play golf with them. During registration, vendors can request to be paired with a Jack employee. We will accommodate requests based on sponsor levels.

Do I need to pay for my sponsorship via Credit Card when registering?

No, you do not need to pay for your sponsorship via credit card when registering online. Please use promo code INVOICE to complete your registration. We will send you an invoice with details to pay via check or ACH. This helps us reduce our credit card transaction fees and maximize our charitable donation. 

How can I get the most visibility for my company at this event?

We recommend reviewing our Good Good Summit sponsorships to determine the appropriate sponsorship level for your company. The higher-level sponsorships come with custom opportunities to showcase your brand to employees and franchisees. The Store of the Future Experience is available in the top packages or as a sponsorship add-on, and this will be the premier time to showcase your products and services during the event. 

Can I showcase my company at the Store of the Future experience?

The Executive Leadership team will identify the vendors who will be able to showcase their innovation and services at the Store of the Future. If you would like to be considered, please contact us at [email protected].

What is the cancellation policy?

Full refunds will be provided to sponsors and attendees who cancel on or before February 1, 2024. Due to guaranteed minimums, refunds are not offered after February 1. 

Is this a fundraising event? Where do the funds go?

Yes, this is one of the Jack in the Box Foundation’s largest annual fundraisers! Net proceeds, excluding Business Meeting Add-Ons, will be donated through Jack's Community Grants to nonprofits who feed, educate, and empower youth and through the Team Jack Relief Fund to restaurant employees recovering from unexpected hardship. The Jack in the Box Foundation is a 501(c)(3) non-profit organization; our tax ID number is 33-0776076. Event contributions minus the value of goods & services received are eligible for tax deduction under U.S. tax law. Please consult your tax advisor. 

Can I support the Live or Silent auction with a donated item?

Yes, thank you for asking. We rely on donations of items and experiences to raise funds at our charity auction during the ‘Good Good’ Gala. To contribute an item or experience to our auction, please download our Auction Donation Form. We appreciate your donation! 

Who do I contact with more questions?

Contact us at [email protected]

Are you ready to do some 'Good Good' together?